15 08, 2019

Purpose needs a friend

2019-08-15T22:58:37+00:002019/08/15 at 10:58 PM|Tags: , |

By Pia Lee, CEO, LIW

A recent trans-Pacific flight whizzed by with the compelling accompaniment of John Carreyrou’s ‘Bad Blood.’ It chronicles the rise and fall of Theranos, a medical technology company which falsely claimed to have devised blood tests from […]

5 06, 2019

S, D and May Day!

2019-06-05T08:38:42+00:002019/06/05 at 8:29 AM|Tags: , , , , , , |

By Pia Lee, CEO, LIW

Some weeks involve big decisions being made. This week has three that particularly stand out.

Thursday marks the 75th anniversary of D-Day, when the largest seaborne invasion force in history set sail for France on a mission to liberate Europe. A decision involving 156,000 troops and the fate of millions.

Friday could […]

30 05, 2019

How exactly is your team doing?

2019-05-31T08:42:45+00:002019/05/30 at 3:01 PM|Tags: , , , , |

By Dan Hammond, Chief Disruption Officer, LIW

The times they are a-changing and there’s probably no happy ending if teams don’t change too.

So says McKinsey in an article focusing on what it takes to lead an agile transformation. They highlight the need for networks of empowered teams which attract, develop and retain dynamic, passionate […]

16 05, 2019

There’s a new S in team

2019-05-16T13:50:42+00:002019/05/16 at 10:54 AM|Tags: , , , , , , |

By Pia Lee, CEO, LIW

In the 1960’s the rallying cry ‘there’s no ‘i’ in team’ galvanised people to make the most of their collective talents. Fifty years on, the shine has definitely come off this powerful unit.

Pace, remote working and ubiquitous technology have morphed the view of ourselves and the people we work with. […]

8 05, 2019

Customer centricity is not just about culture

2019-05-08T16:33:40+00:002019/05/08 at 4:33 PM|Tags: , , , , , |

By Dan Hammond, Chief Disruption Officer, LIW

It’s the ambition of many organisations to have ‘a customer-centric culture’.

It’s a worthy goal but culture can be elusive. As Justice Potter Stewart said about pornography in the landmark 1964 Jacobellis vs Ohio case, ‘you know it when you see it’. But how do you make it?

Culture, […]

2 05, 2019

Special bleet: Latest leadership research

2019-05-02T09:02:05+00:002019/05/02 at 9:02 AM|Tags: , |

By Juliet Hammond, LIW Business Impact Consultant

HBR urges us to turn back the clock and find our ‘beginners mindset’ and Dan Rockwell says the best way to help people to be better is by helping them to develop a learning mindset. Life is not fair, but you’ll only succeed by moving forward positively. CIPD […]

18 04, 2019

Do you really know how your customers feel?

2019-04-18T17:49:19+00:002019/04/18 at 5:49 PM|Tags: , , |

By Dan Hammond, Chief Disruption Officer, LIW

At a recent event I was facilitating something hit me hard.

A number of groups in this healthcare company were looking at the experience of their patients in order to deeply understand it and optimise it.

The key was to reveal not just the physical journey but the true, emotional […]

11 04, 2019

Special bleet: Latest leadership research

2019-04-11T12:44:58+00:002019/04/11 at 12:44 PM|Tags: , |

By Juliet Hammond, LIW Business Impact Consultant

From ecosystems and the cloud, to teams and individuals, our research covers everyone this month. MIT Researchers sort through the myths and realities of ecosystems. HBR writers get excited about the opportunities of the Personal Learning Cloud, and we’re encouraged to embrace generational shifts and develop leadership in […]